1. Information We Collect
Information You Provide
- Account information (name, email, password)
- Profile details (company, job title)
- Communications with us
- Payment information (processed by third parties)
- Content you create (PLC code, HMI designs)
Information We Collect Automatically
- Device information (IP address, browser type)
- Usage information (pages visited, features used)
- Log data (access times, error logs)
- Location information (general geographic location)
Information from Third Parties
- Google Analytics
- Google AdSense
- Social media platforms
- Business partners
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions
- Send updates and support messages
- Respond to your questions
- Analyze usage and trends
- Prevent fraud and abuse
- Personalize your experience
- Comply with legal obligations
3. Information Sharing
We may share your information with:
Service Providers
- Cloud hosting providers
- Analytics providers (Google Analytics)
- Payment processors
- Email service providers
- Customer support platforms
Legal Requirements
We may disclose information if required by law or in response to valid legal requests.
Business Transfers
Information may be transferred in connection with mergers, acquisitions, or sale of assets.
5. Advertising
Google AdSense
We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your visits to our site and other sites.
You can opt out of personalized advertising by visiting Google's Ads Settings.
Google Analytics
We use Google Analytics to analyze site usage. You can opt out by installing the Google Analytics opt-out browser add-on.
6. Your Rights and Choices
You have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request a copy of your data
- Restriction: Request restriction of processing
- Objection: Object to certain processing
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@ladderlogicai.com.
7. Data Security
We protect your information using:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet is 100% secure.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing notice through our services
10. Contact Us
For questions about this Privacy Policy, contact us:
Email: privacy@ladderlogicai.com